Euro Palace Casino experiences

casino rang: 83 / 100
AVAILABLE for players from the Netherlands
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Euro Palace Casino experiences

casino rang: 83 / 100
AVAILABLE for players from the Netherlands
  • Top games on offer
  • Large selection of payment methods
  • Tested and certified by ECOGRA
  • Worthwhile progressive jackpots in the portfolio
  • Live Casino von Top Provider Evolution Gaming
  • High sales conditions for bonuses
  • Customer service that could be greatly improved
  • Terms and Conditions only in English
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Game offer
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Live Casino
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Mobile Casino
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Wagering Limits
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Customer support
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Main information
Companies: Digimedia Ltd.
Gambling license: Malta Gambling Authority
Customer service: Live-Chat, E-Mail, Telefon
Selection: 600
Live Casino: Roulette, Blackjack, Baccarat, Poker
Game developer: Microgaming
Payment Methods: Bank Transfer, ecoPayz, Maestro, MasterCard, Neteller, Skrill, Trustly, Visa
Live-Chat And
Telephone 08000003370
E-mail [email protected]
languages English, Finnish, French, Deutsch, Ελληνικά, Italiano, Norsk, Português, Español, Svenska
Live Roulette And
Poker room And
Blackjack And
Baccarat And
Bingo / Keno And
Rubbelchard And
eSports Betting No
Sportwetten No
Mobile App No
Accepted payment systems

Euro Palace Casino - Our experiences and test report

The Fortune Lounge Group is a large company with a dozen gaming halls, including our test candidate, the Euro Palace. Among the different gambling halls of the British parent company are names like 7sultans Casino or Redflush and Vegas Palms. With so many different platforms, the Malta-based company is one of the largest and oldest operators in the casino industry. Already at the beginning of the online gambling, the company with roots in the traditional casino business set up his focus on the virtual game. The first Internet player went to the net in 1997.

The provider relies mostly on the music manufacturer Microgaming, which is equally long partner of the operating. All slots at Euro Palace come from this game developer, which primarily produces virtual gaming games and is one of the most famous and most popular developers in the industry. The English Group is known for progressive jackpot slots like Mega Moolahwho sometimes pay out sums in the millions.

But the Euro Palace is also interesting for conservative guests. So the arcade offers a classic Live Casino Segment In the Monaco flair. Here are mainly live tables from Evolution Gaming to find the clear market leader in this area. In our Euro Palace Test we want to go to the whole offers and actions.

Come on an exciting tour of the Euro Palace pages! We illuminate everything on our rating - from the registration to the first account upload via the game offer with fascinating machines to the use of the live tables.

The games in the Euro Palace Casino 9/10

With the view of a royal palace, visitors to this arcade can also expect a royal casino experience. The operator guarantees this with a varied mix of casino games. The gambling portal has 500 slots, mainly from Microgaming, as well as a solid assortment of live casinitals from Blackjack to Poker. In addition to the different, sometimes very high jackpots, the platform attracts with a regularly updated selection of gammakers, which can always give rise to regular players again and again new thrills.

Slot machine

For fans of classic Las Vegas game selection with one-armed bandits and Co., the Euro Palace Casino has set up its own section on the page. So the search for the roll luck will be significantly accelerated - no more cumbersome looking for more. About "Vegas" you get as a casinogast all Slot machine displayed on the page. New products are marked with “New”. So you won't miss a Microgaming novelty on the market. Euro Palace is certainly the first to have it.

The themes of the individual games are diverse. You will find classics like the Wild West with Showdown Saloon as well as vampires with Dracula or fun games like Piggy Riches, which makes a warm Miss Piggy-like lady a mascot. Most of the slots are elaborately worked according to today's demands of casino guests. For example Fortunium, which gives fans of steampunk its own slot and sends its guests to Metropolis-like worlds with zeppelins and golden magic revolvers.

However, as always, the simpler slots are the most popular. Especially when they announce high jackpots. Here are the most famous of the Euro Palace at a glance:

  • Mega Moolah
  • Starburst
  • Gonzo’s Quest
  • Lara Croft
  • Book of Oz

But not only the optics is very appealing for most slot machines in the Euro Palace, including the individual features when playing are sophisticated and on the latest casino level. At ASGARDIAN STONES OF NetEnt, which takes place in the homonymous homeland of Thor and Odin, not only is the world accordingly magical and mystical, but also the winning options. There are no spinning reels here, but falling stones, which, similar to the classic computer game Tetris, are deleted when a winning combination is achieved - a firework of ideas.

Demo versions and payout rates at the Euro Palace

Another nice thing about the Euro Palace is that all games from the Vegas area can be played in demo mode. Unfortunately, this is no longer the case with modern gambling portals, as many only look at the winnings instead of dealing with the wishes of their customers. This feature is especially important for casino players who are new to the platform.

Also interesting to mention is the RTP value (return to player), which should always be accessible to casino visitors. In every game, you will find information on the theoretical profit probability of the game in the information settings. In our samples, the RTP was more than 96%.

Hot and cold slots

A special feature of our Euro Palace experience is the ability to display hot and cold slots. "Hot" and "cold" are the terms used by experienced players to refer to the machines that have not paid out high winnings for a long time (hot) and slots that have only just paid out (cold). The theory behind this is as follows: the longer there has been no distribution, the more likely it is that one will soon take place again.

Live Roulette

The most famous lucky wheel in the casino world next to the wheel of fortune is probably the one that turns in roulette. Depending on the variant, you can bet on up to 38 numbers, in whose pockets the roulette ball can fall. Historical celebrities have already fallen for this casino classic, including the author Dostoevsky, who even dedicated a novel to the game. What is a legend for the casino game should of course not be missing in the Euro Palace Casino.

The Live Roulette The assortment for this page can be reached via several menus. Under “Casino” you will find all roulette variants, from Live Roulette to Video Roulette. To only display the live games, you will find a roulette menu item under “Live Casino”. But don't worry, it's not just a roulette table. This will take you to the Evolution Gaming selection of games, where you can currently find 17 tables with betting limits of just € 0.10 to € 2.

Here are the roulette variants of the Euro Palace at a glance:

  • Lightning Roulette
  • Immersive
  • Arabic
  • Speed
  • Deutsches Roulette
  • French
  • American
  • Double Ball
  • Dragonara
  • Grand Casino

With this assortment, the game room presents itself as a solid provider for fans of the classic casino experience, because all important roulette variants are available. With Dragonara and Lightning Roulette, there is also a variety for regular players who are looking forward to the additional actions during the game.


Even with the most popular casino game, the Blackjack, the Euro Palace Casino sets the manufacturer Evolution Gaming. About the "Casino" you can reach all blackjack titles that can be found on the page. Here you will offer a variety of video blackjack games in a variety of designs. Popular variants are:

  • Vegas Single Deck
  • Atlantic City
  • Classic
  • Vegas Strip Gold Series
  • Super Fun 21
  • Big Five
  • European
  • Double Exposure
  • Hi Lo 13

However, the meaning is more about a live dealer in a classic casino atmosphere, so you will find the entire range of Evolution Gaming variants in the Live Casino under "Blackjack". Over 35 live blackjack tables were found in our Euro Palace Test of this manufacturer. With minimum missions of € 0.50, for example at the Blackjack Party, to 1,000 € minimum use at Blackjack Diamond VIP is something for every game type.

There are not quite as many variants of the game in the live table games as in the video blackjack, but the tables are not limited to a maximum of seven players, but can be supplemented by many other players using the bet-behind function. With this additional function, unique according to Evolution Gaming, bets can be placed on a player's hand during the game.


A maximum of thrill promises that Poker. This is not just about a happy hand like blackjack, but also about being specifically weighing when you go out or out of the betting around the better hand. The live game is therefore clearly the "real" variant with this casino title. Strategy and experience are an advantage in order to better estimate the chances of poker.

This also understands the Euro Palace Casino, which offers various video poker variants in the "casino" area for you, but also offers a live poker room that leads the most famous games for poker fans. Over "Three Card Poker" or "Casino Hold'em" you can get to Evolution Gaming Poker page with the following variants:

  • Caribbean Stud
  • Ultimate Texas Hold’em
  • Casino Hold’em
  • Texas Hold’em Bonus
  • Three Card Poker
  • Side Bet City

Chatting with other participants is a particularly rewarding feature for many professionals in the game. Because here you can talk to the other gamers about game strategies, stakes and opportunities. In contrast to other games, communication between visitors is encouraged here. It is not uncommon for such fixed poker appointments to arise.

Live Casino 9/10

For many traditionalists, the live experience is still the only true form of the casino, even virtually. Therefore, the crowd of casino guests is usually divided into two camps: the slot lovers and the live casino players. The Euro Palace Casino has divided its advantages accordingly well. Even if it is not reinventing the wheel with its live segment and access to the games from Evolution Gaming, it is a solid point for all fans of traditional casino flair.

Because with his partner Evolution Gaming, which stands for excellent service and fair games, the quality of the games is secured. The Live Dealers are serene, routinised opponents and the equipment of the games with live chats, real-time displays of cards and BET-BETInd functions offer the most modern standard that can be used internationally in casinos.

Overall, that presents itself Live Casino of the Euro Palace as a clear but well-stocked portfolio with popular games such as poker, roulette and blackjack, but also baccarat and sic bo as well as various game shows.

More games

Both in the live casino as well as the Vegas titles, the Euro Palace has combined all important games under one roof. But beyond that, it offers a few exotics, where it is worth looking in when the desire for traditional gases passes.

One of the live games that is definitely one of the specialties among casino games is Monopoly Live. Instead of a dice that decides on the characters, there is a wheel here that is turned by a live moderator. You bet on the fields 1, 2, 5, 10, “2 throws” or “4 throws”. Whoever bet correctly wins. The Euro Palace offers interactive gaming with funny comments from the moderators and the possibility of live chat between the players.

Similar features can also be found at Deal Or No Deal, which you may know from television. Here you can also choose between options and win. The prerequisite for the game is, however, that they qualify beyond restriction. So you can not approve any insight into the game in advance.

Although the titles receive less and less demand and the gambling portrays of this kind of games slowly banish from casinos, they still exist, the fans of Arcade Games and scratch games. Unfortunately, the Euro Palace Casino also counts to the games that do not lead these games in the assortment. However, there is a bright spot for fans of Keno. Here the Euro Palace has two variants in stock: Keno and Monkey Keno.

It is also worth noteworthy that you can participate every two hours about a bonus wheel in the Euro Palace on a free rotation. Here you can get bonus points and free spins, if the stars are happy for you.

Mobile Casino App 9/10

To get a full Euro Palace experience, you don't need to download any software, as some other casinos still recommend in our reviews. This casino site is optimized for all common browsers on a desktop computer and for mobile devices such as smartphones, tablets and co. There is also a Euro Palace Casino app, but only for iOS users. Android or Windows Phone users are unfortunately left with nothing for this extra.

If you have an iPhone or another Apple product, you can access several additional functions via the Euro Palace app. The software gives you faster and easier access to your selected payment methods. And other functions of the site, such as customer service or the member site for regular players, are easier to access.

It is a pity only that owners of an Android or Windows-Phone device do not currently have this possibility. This should soon be resolved in terms of customer friendliness, especially since the casino promises exclusive promotions via app. The Euro Palace Casino app can be downloaded for free in the App Store.

Software and game maker 9/10

About the game providers of this gambling portal has already been spoken. Nevertheless, it is worthwhile to look more closely what providers are represented on this site. Even if the Euro Palace Casino is called Microgaming as an official partner, it also cooperates with the following game developers, which we could find:

  • NetEnt
  • Evolution Gaming
  • Playtech
  • Fortune Factory
  • Pulse 8 Studios by Microgaming
  • Just For The Win Studios

Unfortunately, the page does not present a filter function for developers. Therefore, you have to catch the games of his favorite producers cumbersome by search function.

However, the slots presented in the Euro Palace are of good quality. Well-known developers in particular present themselves here with fascinating new ideas. For example, too NetEnt with its novelty Lights. Enriched with wilds and scatter symbols, the game is visually very attractive despite its quite conventional structure. In front of a Japanese backdrop, fireflies buzz around in front of lanterns.

But even less well-known developers like Just For The Win Studios from Sweden convince with their funny comic heroes and elaborate win lines. At Tiki Vikings, scatter symbols literally freeze or transform. Visually there is so much going on in the game in which Vikings make Hawaii unsafe.

Also interesting are the different styles that the manufacturers have to offer. Really every slot in the selection has its own design. From Gross Comic Figurines of the Village People from Fortune Factory to Fine Drawn Touareg in Magic of Sahara of Microgaming shows that only slots have been selected here that are unique and have been developed by talented artists and experienced programmers.

Safety and gambling license 10/10

An important point for any new player in a virtual arcade is security. Especially when it comes to gambling with money, the top priority of a gaming company is to ensure that everything runs smoothly and safely. Processes such as payment transactions must be well communicated to customers.

Need in most cases Online Casinos for registration only name, customer address, e-mail and telephone number. A member account is quickly set up. This information is also required for registration in the Euro Palace. In order to protect the data of their customers, most gambling halls are protected with SSL encryption. This means that data from external sites cannot be intercepted and read out.

If you want to make an account upload, safety is important to the money transfers. The Euro Palace has all common payment methods, which will be discussed later. Again, you will be protected via the data encryption as long as you are on the portal website. To guarantee that it goes with right things, you should always look for the lucky license of the casinos as a visit to the page.

Euro Palace is licensed for gambling in Europe by the Malta Gaming Authority. This license is one of the most important in Europe, as India generally no longer issues gaming licenses. However, since European law takes precedence over national law, virtual gambling halls can only offer their games of chance if they have valid licenses. Malta is one of the countries that awards this. A strict control of the seriousness of the gambling portal, the security and the fairness with regard to random number generators, payout percentages or RTP values is guaranteed.

The Euro Palace has a first-class certificate of quality with the Malta license. However, to clear the remaining doubts out of the way, the arcade is also tested by Ecogra. The independent company checks Online Casinos on your reliability and fairness.

Customer service 5/10

A sticking point in communication is always the moment when problems arise in an internet gambling hall. Be it technical problems such as loading delays with slots, frozen live streams or problems with payment and questions about Bonus program. In our tests, we consciously deal with customer support of a casino side. Important is: Which channels is the operator of the site accessible, is it quick or there is waiting times? How good can customer service help? Is there a person in Indian?

Unfortunately, customer service was only partially convincing in our Euro Palace test. Even if a person could be reached quickly via the live chat during the daytime and answered in Indian, communication was found to be very difficult. Information could not be given and after a long research you as a customer were thrown out of the chat. This is of course not a way to deal with casino guests and leaves a bad taste in our Euro Palace experience.

Another minus point is technical in nature. As soon as you have registered as a customer in the member's area of the site, important information such as access to the terms and conditions, the license, information on help for addicts etc. is no longer displayed. Since the information is displayed on the start page without any problems, if you have not yet registered, it should be easy to display it in the customer area.

Customer service via the phone does not offer the page. Straight customers who appreciate personal will be disappointed. Communication takes place only in writing, either via live chat or via e-mail . Although the gambling portal here meets the fundamental minimum requirements, it is better used in modern casinol landscape.

All in all, Euro Palace convinces here in its claim to be a royal casino operation, not straight. Repair improvements in customer service and in the information allocation on the website would be recommended for higher customer satisfaction.

Payment methods, deposits and payouts 5/10

Which payment service provider specifies a virtual arcade shows how serious the operator of the site is. If it is only credit cards that are accepted, you as a customer should take notice. The more service providers are made available to the customer as a choice, the better. Euro Palace is exemplary in this category. The company presents 13 different payment methods.

Here all payment service providers at a glance:

  • giropay
  • ZapZap Mobile Wallet
  • Bank Transfer
  • ecoPayz
  • MuchBetter
  • Instant Banking
  • Skrill
  • Skrill 1-Tap
  • Rapid Transfer
  • Visa, Mastercard
  • Show directly
  • Klarna (immediately)
  • paysafecard

As already mentioned, credit cards are the traditional means of payment in online retail. But this method poses a security risk for many customers by entering their credit card details. The data could be intercepted or misused. In order to avoid the direct entry of bank data, giropay, the paysafecard or ecoPayz have been developed, which transfer the amounts to the online casino via an intermediate step in which no bank data is released. Other methods such as Skrill or Klarna also protect your bank data from direct access.

When depositing into the Euro Palace Casino, however, you should also note the minimum deposit amount of € 10. The payment methods also usually have different payout limits. You should definitely ask the customer service in advance, as the start page under the items “Deposits / Withdrawals” only gives limited information about the limits. For a quick payout, the operator recommends the following providers at the time of this test:

  • ZapZap
  • Visa
  • Swift
  • MuchBetter
  • Skrill
  • Ecocard

Ease of use and page navigation in the Euro Palace 7/10

As already mentioned in the point of customer service, the site leaves a few wishes open when navigating within the member's area. For example, it is not possible to search for a favorite game on the homepage if you are not already a member. There is no search function on the main page. This is of course disadvantageous for those players who base their decision to become a member on the availability of their favorite game.

And even if a new guest at the Euro Palace is initially showered with a lot of exemplary customer-friendly information on the home page, such as the gaming license and membership in eCOGRA, this information should also be available in the members area. However, further links and information are missing here. Customers who would like to find out more here have to log out again in order to access the information. You can only play and deposit directly here.

It is particularly negative that the terms and conditions of the site are also missing in the member area. In addition, they are only available in English. From our point of view, however, this circumstance should be easily remedied by making the links available on the other pages and translating the terms and conditions for Indian customers.


Overall, the royal atmosphere that promises the name of the Euro Palace does not leave much left. Although the gambling portal presented in the first impression as a sorted, satisfactory-equipped casino, we have to give in our Euro Palace Review here and there a few dot straps that oppose the Royal Experience. First of all, the user-friendliness and customer service that are still expandable.

However, there are a few treasures under the games that make the operator close on the safe and exquisite taste. The selection of the players also testifies to the best quality, both in the live casino and the slots. Should the Euro Palace iron out its smaller bugs, for example, develop a casino app for Android and maybe in the future still the offer Sportwetten (It's best to expand with esports), but the guest offers a recommended casino experience with a lot of fun and variety.