Unibet experiences

casino rang: 89 / 100
AVAILABLE for players from the Netherlands
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Unibet experiences

casino rang: 89 / 100
AVAILABLE for players from the Netherlands
  • Own apps for casino, poker and sports betting
  • Varied bonus program
  • Paypal as a payment method
  • Almost 1,000 games in the casino section
  • Casino is a winner of many awards
  • Telephone customer service only in English
  • Apps not available for Android
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Game offer
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Live Casino
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Mobile Casino
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Wagering Limits
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Customer support
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Main information
Companies: Tranel International Ltd.
Gambling license: Malta Gaming Authority
Customer service: Live Chat (08:00 - 00:00), E-Mail, Telefon
Selection: 816
Live Casino: Roulette, Blackjack, Baccarat, Poker
Game developer: Microgaming, NetEnt, NYX Gaming, Play’n Go, Blueprint, Quickspin, Thunderkick, Stake Logic, IGT, YGGDRASIL
Payment Methods: Bank Transfer, Maestro, MasterCard, PayPal, PaysafeCard, Skrill, Visa
Website: unibet.de
Live-Chat And
Telephone 0035621333532
E-mail [email protected]
languages Deutsch, English, Español, Français, Russian, Portuguese
Currencies EUR
website www.unibet.de
Live Roulette And
Poker room And
Blackjack And
Baccarat And
Bingo / Keno And
Rubbelchard And
eSports Betting And
Sportwetten And
Mobile App And
Accepted payment systems

Unibet Casino in the test and experience report

Companies: Tranel International Ltd.
Address: Fawwara Bldgs, Msida Road, Gzira GZR 1405, Malta
Licensing: Lotteries and Gaming Authority (LGA) von Malta
License number: LGA / CL1 / 106/2000 since November 30, 2010, LGA / CL1 / 729/2011 since March 8, 2012, LGA / CL1 / 487/2008 since June 3, 2009, LGA / CL1 / 658/2010 since March 21 2012, LGA / CL1 / 861/2013 since July 17, 2013, LGA / CL1 / 862/2013 since August 7, 2013, LGA / CL1 / 863/2013 since June 4, 2013, LGA / CL1 / 888/2013 since August 28, 2013 October 2013, LGA / CL1 / 936/2013 since March 21, 2014 LGA / CL2 / 106/2000 since July 1, 2010, LGA / CL2 / 668/2010 since December 5, 2011, LGA / CL3 / 927/2013 since January 9, 2014
Telephone: no Indian telephone service
E-mail: [email protected]
Live Chat: and

Unibet Casino is not an independent online casino, but is part of the well-known online sports betting provider Unibet. Unibet has been active as a company on the iGaming market since the turn of the millennium and is listed on the Stockholm Stock Exchange in Sweden. At the Casino Unibet we are dealing with an expansion of the online gaming offer, which should help the provider to attract a wider community of players. We took a closer look at the casino and dared to take a look behind the scenes. In the following experience report you can read about our experiences with Unibet. Is the casino reputable or is rip-off or fraud possible? How is the game offering? What about customer support and deposits and withdrawals? Becomes a Bonus offered for new customers? All these questions we went for the reason and thus enable a deep insight into the company in this review.

Unibet Casino on the test bench: reputable or fraud?

Unibet was founded in 1997 and is now one of the most popular and popular providers in Scandinavia. In the past few years, the Swedish provider has repeatedly demonstrated its own class as a betting provider and thus the question of fraud or rip-off no longer arises in the real sense. Around 16 million customers from around 100 countries trust the Bookie. These same numbers underline again that rip-offs are not part of the agenda here and have never been.

For exactly this reason, we have not returned to the seriousness of Casino Unibet. Because the Northern Europeans have been proving for a few years, what high levels they work. The extensive offer is operated by the Trannel International Ltd., which is registered in Malta and has been working with a valid EU license of the Malta Gambling Authority since the turn of the millennium.

The game offer in Unibet Casino: Nearly 700 games ensure entertainment

In the casino presented here, a selection of around 700 games is available. And it's a very attractive selection, especially since the variety is right.

  • 603 slot machine games
  • 64 table and card games

Then there are also 14 different variants video poker as well as 20 exclusive games that are actually found only in Unibet. The 50 Unibet slot machines that have a jackpot may not be forgotten. This makes the selection considerably.

It would be too much of a good thing to list all 429 games here. Not least because of this, we have decided to list a brief overview of the various types of play in this report.

First are those to name, which make up the largest share with a number of over 300. Unibet Online distinguishes here between the classics, the Vegas Slots and the so-called collections. There are also 21 different roulette variants like, for example:

  • Live-Roulette
  • European-Roulette
  • French-Roulette
  • Multiplayer-Roulette
  • American-Roulette

Also blackjack is represented with 38 different variants and in addition to Real Deal, for example, there are:

  • Classic
  • Atlantic City
  • Vegas

Eleven versions are available at the video poker, while the rubric with the table and card games contains other popular casino games in several versions:

  • Baccarat
  • Punto Banco.
  • Texas Hold’em

Our experience with Unibet also shows us that there is a daily opportunity to take part in tournaments that pay out prizes of up to 250 euros. In addition, on special dates there are also prizes where 10,000 euros are paid out. If you want to take part in one of the tournaments, you can find them in the respective categories and the start is usually around 6 p.m. We have to note here that a return of 250 euros is possible but not mandatory. Because depending on how you do, a profit can only bring you, for example, 10 or 20 euros.

We noticed really positively that the Unibet makes it possible to make the first spins already without registration. Thus, the individual games can be tried riskly. It says everything, then you can register to make the first investment in your player account.

The live casino: not extensive, but sufficient

The live casino offers a selection of around 100 live games. Live dealers and croupiers stand at the tables to deal the cards or toss the ball into the roulette wheel. The Live Casino offers:

  • Roulette
  • Blackjack
  • Texas hold’em
  • Baccarat
  • Caribbean Stud Poker
  • 3 Card Poker

The live offer is streamed here by Evolution Gaming and Authentic Games. Evolution streams seven different types of play that stand with 85 tables ready for the game. On the other hand, Authentic Gaming 17 different game types that are transferred from real-operated casinos and real-time and which complement the game offer in the live area. The tables exclusively with the Unibet branding tables and their own live dealers are something very special - you do not find that in any other online casino.

There is also something in the live area that is increasingly found in the live casinos: Dreamcatcher, the Money Wheel! Here an employee of the casino turns a big wheel and depending on which sector the needle stops in, there is a win.

Even in the live casino, rip-offs or fraud are completely excluded and the live dealers are all first-class trained. In our experience, everything is completely serious here too.

The Mobile Game: Native App for iOS

Das Spielvergnügen findet allerdings nicht nur auf dem Desktop PC zu Hause statt. Das Unibet Casino bietet den Zockern auch eine native App an, sofern man der Besitzer eines Apple Geräts ist. Diese kann im iTunes App Store heruntergeladen und auf einem iPhone oder einem iPad installiert werden. Doch auch die Nutzer anderer Betriebssysteme kommen hier keinesfalls zu kurz. Die Web-App ermöglicht es, dass fast alle der rund 700 Titel ganz bequem und ohne Download sowie ohne Installation über den Browser eines internetfähigen Endgerätes gespielt werden können. Dafür wird einfach die Unibet online Webseite über den Browser von Smartphone, Tablet & Co. aufgerufen.

The casino bonus: three different bonus offers

What do you prefer? A general casino bonus, gambling in the live casino or is it more like poker? Because you should first make it dependent on which one you choose as a new customer:

Bonus casino 150 Euro + 50 free spins
Live Casino Bonus 150 euros deposit bonus
Poker 500 Euro Playthrough Bonus

For the sake of simplicity, we are now assuming that you choose the general casino bonus to play in the Unibet online casino. This is shown here as follows:

  • Bonus: 100% deposit bonus
  • Bonus amount: max. 150 euros
  • Minimum deposit: 10 euros
  • Bonus Code: Not necessary

What we do not like and our experience in the field of bonus offer is a bit reducing, is that the provider calls no transparent sales conditions in advance. Even in the terms and conditions we could not find any information as the bonus conditions are set up.

After a long look, we came behind it then and can now explain the bonus conditions. At the Casino Bonus you have to implement the bonus amount the deposit 25 times and within 30 days. That means:

Deposit 150 Euro + Bonus 150 Euro = 300 Euro x 25 Euro = 7,500 Euro

This means you have to implement 7,500 euros within the bonus period, if you use the full bonus amount. It should be noted, however, that the individual games in this bonus are credited differently to the fulfillment of the bonus and sales conditions:

  • 100%: Rubbellosis and slots
  • 10%: Baccarat, BlackJack, Roulette and Live Casino
  • 200%: Bingo
  • 0%: Backgammon

It is a shame that such a well-known provider keeps its bonus conditions so behind the mountain, especially since they are set up fairly fairly in our opinion. But still, as far as the bonus offers are concerned, there is no trace of rip-offs or fraud.

More bonus actions

Otherwise the bonus offer is not great. Although there are different categories for promotions and promotions, we were able to find an offer in the “Casino Promotion” category alone at the time of our test: Gold Cards. Each weekend 170 special Gold Cards worth a total of 3,000 euros are hidden at the exclusive blackjack tables. If you play at one of these tables (Unibet 1, 2, 3 and 4) between 3 p.m. and 1 a.m. CET, you may be lucky enough to receive such a card. If this is the case, you will be credited with an amount of 10, 20 or 50 euros.

Customer support: Not quite as ideally solved

The customer service is accessible via live chat as well as via e-mail. Although a telephone hotline is announced, but this is currently not available. Very exemplary shows the provider on the page how quickly the live chat will react and how long has an answer by e-mail. This is exemplary and is likely to do school in our opinion.

Too bad is that there is no 24/7 support. However, customer support can be reached in the times from 10 to 22 o'clock. However, with the live chat, it is different, because this is not always active and if, then either in the morning or in the evening. According to our general casino experience, this is by no means an ideal solution. After all, players want to know for solid times in which they have the opportunity to talk to the support team to clarify important questions and problems.

However, it is also possible to plan a chat by specifying the availability. In our experience, this makes much more sense in this case than sending a hopeful e-mail for which a waiting time of between 8 and 24 hours must be allowed for the response. It is often possible during this period to chat directly with a support employee.

In summary, we can say that the customer service of the Unibet Online Casino is quite good, but does not knock anyone off their feet. Because if, for example, there is a question about the bonus or the deposits or withdrawals, it is advantageous if there is an answer without delay.

Deposits and withdrawals: unusually fast

The minimum deposit must always be 10 euros, whereby Unibet offers a diverse portfolio of fast and secure payment options. It is particularly positive that PayPal is there, especially since many Indian players prefer the American E-Wallet for their payments. There is also the usual suspects:

  • Credit card
  • Bank Transfer
  • Skrill
  • Paysafecard
  • Neteller
  • Ukash

It is worth mentioning that all payment options are free of charge - except for credit and debit cards, which charge a fee of 2.5%. As far as the deposit limits are concerned, the provider has set:

  • Deposit by credit / debit card: 10 to 13,000 euros
  • Skrill and Neteller: 15 and 13,000 euros
  • Bank transfer: 10 euros - no maximum amount

You put in a deposit directly, as the payment will be made later. Because the Unibet Online Game Hall uses the system with the closed cash cycle. If you pay with Paysafecard, then the payout will take place by bank transfer. If you have questions regarding the payment, it is always useful to customer service.

During a check at Unibet, we were able to convince ourselves that withdrawals are processed and initiated within just 12 hours. In our experience, this is a rapid pace compared to many other casino providers. Most of the providers take at least a full day to process a withdrawal request, and some even take 48 hours. In terms of payouts, the gambling hall is among the top 10 in this field with 12 hours. It is definitely not fraudulent if a withdrawal request is processed individually and is not automatically approved. If a withdrawal is initiated via Skrill or Neteller, it will not take longer than a maximum of 12 hours before the customer's money can be seen in the account. When paying out by bank transfer, however, one to three working days must be expected.

Limits and payout ratio

In terms of the limits, the casino is very broad and thus the provider addresses the different types of players. In the department of Slot machine Can you start a game already with 0.01 euros, while other games have a higher minimum amount. In the live casino, the minimum missions amount to 10 euros, whereby a use of at least one euro is generally required.

Something underrepresented in Unibet the classic highships, even if it is possible, in some areas, such as, for example, the live area to make inserts that are in the four-digit area.

A good reason for registration offers the payout rate in this casino. Because the provider reaches on average an RTP of 97.5%. This is an absolute top value that is hardly exceeded by another provider. Only a few casinos create 98% or even more.

Seriosität & Sicherheit: Top Leistungen im wichtigsten Bereich

The Unibet Casino is equipped with a valid and valuable EU license issued by the Malta Gambling Authority. The MGA is known as one of the strictest gaming authorities and withdraws the license from the operators even with the slightest deviation from the regulations. If you are wondering, for example, that a closed payment cycle is specified - that is one of the requirements of the MGA. This prevents money laundering! Malta guarantees an extraordinary degree of seriousness and for this reason alone many of the top providers opt for such a license.

The casino games on the sides of Unibet come from renowned providers. It's not just about the quality. You can therefore close on the seriousness. Netent and microgaming are prominent and enjoy an extremely good reputation in the industry. You ensure that your games are safe and fair and that the random generator used works properly. Only in this way can a reliable payout ratio be guaranteed. We could not make a scam here and also nothing to remember here.

In addition, the provider is led to the Stockholm Stock Exchange, which is the focus of the public and at the same time under the control of the Financial Supervision of Sweden. Last but not least, the fact that Unibet is active as a sports betting provider has been active for about 20 years for the necessary and attached trust. For us, the Unibet Online Casino is 100% serious.

The advantages and disadvantages at a glance


  • Broad game portfolio
  • Customization variant can be used before the registration
  • Professionelles Live-Casino
  • Valuable EU license from MGA
  • Stock exchanged in Stockholm
  • Safe and serious occurrence
  • Fast payouts


  • Poor bonus area

Conclusion: a Scandinavian casino with a good performance

Is the Unibet serious? We got to the bottom of this question along with a few others and we can answer them quickly and reliably: The renowned online casino works with a license from the MGA and thus fraud or rip-offs are completely excluded. In addition, the more than 15 million customers cannot all be wrong at once.

According to our experience with Unibet, nothing goes wrong with this provider. Every single area is completely serious and trustworthy, so that you can feel absolutely safe while playing. In our assessment, the operator convinces with a welcome bonus of lucrative 150 euros (100%). The quick payouts are also a clear , because many players have their winnings paid out in order to take advantage of further bonus offers. As far as customer support is concerned, the provider could still improve a bit here in terms of accessibility - but the level itself is very good. Playing online at Unibet is fun, if only because of the large selection of games and the high quality of the games. Apart from a few small improvements, we can recommend Unibet Casino without any reservations. So there is nothing wrong with playing a few relaxing games at Unibet.