Vegas Hero Casino experiences

casino rang: 87 / 100
AVAILABLE for players from Sweden
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Vegas Hero Casino experiences

casino rang: 87 / 100
AVAILABLE for players from Sweden
  • High jackpots at the poker
  • Diverse payment methods
  • Exciting VIP program
  • Detailed game instructions
  • Bonuses must be implemented within 14 days
  • Live chat in English only
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Game offer
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Live Casino
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Mobile Casino
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Wagering Limits
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Customer support
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Main information
Companies: Genesis Global Ltd.
Gambling license: Malta Gaming Authorities, United Kingdom Gambling Commission, Curacao
Customer service: Phone, e-mail
Selection: 928
Live Casino: Roulette, Blackjack, Baccarat, Poker
Game developer: Microgaming, NetEnt, Quickspin, NYX Gaming, Play’n Go, Red Tiger Gaming
Payment Methods: ecoPayz, Entercash, Euteller, GiroPay, Maestro, MasterCard, Neteller, PaysafeCard, Skrill, Immediately, Trustly, Visa
Live-Chat No
Telephone 08007241089
E-mail [email protected], [email protected]
languages English, Deutsch, Svenska, Suomi, Norwegian, Français
Live Roulette And
Poker room And
Blackjack And
Baccarat And
Bingo / Keno And
Rubbelchard And
eSports Betting No
Sportwetten No
Mobile App No
Accepted payment systems

Vegas Hero Casino Review

The Vegas Hero is still a relatively young player on the market, but shows some promising approaches. Not surprising, because after all, Genesis Global Limited is a company behind the online gambling hall that has been stirring up the industry for around five years with some strong representatives.

Accordingly, the heroes of the Vegas Hero can fall back on a wide range of experience despite their youthfulness. And this is quite noticeable, as we found out in our Vegas Hero experience.

The range of games that can be found on the website is one of the strengths. The top games of the big producers are represented and in addition to a large selection of slots there is a well-stocked one Live Casino, which brings a stylish casino atmosphere to the screen of the PC or laptop. The Vegas Hero can also score highly when it comes to mobile gaming fun by providing a web app that can be used without downloading via the browser on a smartphone or tablet.

Not only in the World Wide Web, but generally, a look at the legal situation of casinos and traditional gambling halls is paid. After all, it's about your own personal information and financial information that will be announced with the use of the service. In the case of Vegas Hero, green light can be given because Genesis Global Ltd. Has both a license of the Malta Gaming Authority as well as one of the UK Gambling Commission.

As far as good as well as the areas of payments and customer support also offer a very strong foundation on which can be established. Whereby the one or the other optimization point offers itself in both areas, as we could see in the course of our tests. Here are our findings in detail.

Vegas Hero Casino Games Assortment 8/10

A casino is just as good as the games it has on offer. However, this is not only for traditional game banks, but also in the online area of the gambling industry. Of course, the heroes of Vegas Hero Casinos also know that and currently offer around 1,300 , Table games and live casino games.

These are grouped into categories in the lobby of the internet arcade. The following four categories are used in this order:

  1. Live Casino
  2. Popular games
  3. Video-Slots
  4. Table games

This shows the online game shop clearly and customer friendly. In addition, a search function is provided in which only a few letters are sufficient to find the desired game.


The lion's share of online casino games are taken by slots. These can be found among the popular games, where the popular reel machines such as Gonzo’s Quest, Book of Dead and Vikings Go Berzerk are represented as well as in the category video slots with Starburst, Immortal Romance or Rainbow Jackpots, to name a few.

Under the menu item Games, further divisions hide, which can be recognized by the entire variety of the slots offer. It can Slot machine can be chosen from the following areas:

  • New games, with the latest new acquisitions like Sticky Bandits Wild Return or Side Bet City;
  • Daily jackpots, with jackpot slots like Gemtastic, Wild Wild Chest and a few more;
  • Jackpots, currently contains around 40 games, including Mega Moolah and Mega Moolah Isis;
  • Classic slots, with a wide selection of three rolls slot machines; such as
  • Online slots, where the entire range of slots is summarized.

As the description of the individual categories has already shown, the Vegas Hero works with some of the big names among game developers. Whether NetEnt, Microgaming or Yggdrasil, the top games from these providers can be found in the casino's lobby. Selected rarities or slots from smaller software houses are not offered, but those who like to let off steam among the top slot hits in the industry are in good hands at the Vegas Hero Casino.

For those who want to try a specific slot without the use of real money, the game is available in free mode. Most slots and vending machines, with the exception of live dealers, can be tested.

No Vegas Hero user account needs to be opened, but it is possible to activate the game in the demo version without notice by clicking on "try".

Not only that the game principle can be tried out, it is also possible to view the game rules and find out if there are bonus rounds with free games. But also information about minimum inserts and maximum amounts and the theoretical payout quotas can be found. This is often abbreviated with RTP (return to player or payout rate) and specifies in percentages how much the inserts are distributed to profits.

Live Roulette

Roulette is one of the most popular casino games of all time. Little surprising, considering that the game principle is intuitively easy to understand and at the same time can lead to a lucrative payout.

In addition to roulette machines, however, the Live dealer roulette game real gambling atmosphere on the screen. The Vegas Hero Casino offers a well-stocked selection of live roulette games. These range from American to European to the French version of the classic.

In addition, Indian Roulette by NetEnt commanded. But even at Svensk Roulette or English Roulette, one or the other use can be dared.

If the conventional roulette is too slow, you can switch to the speed or rapid variants, which are also offered in the live dealer version.

With Lightning Roulette, VIP Roulette or Double Ball Roulette and Dragonara, further specialty shapes are provided.

In addition to Netent, the Vegas Hero Live Casino works together in cooperation with evolution gaming. Both providers are known for the safe and fair handling of the games. The transfer takes place by means of high quality live stream and thus creates the perfect backdrop for the live casino experience on the PC or smartphone.

It is also positive that a brief introduction to the roulette game is offered in this area. This gives newcomers the opportunity to familiarize themselves with the theoretical basics of the game.


A separate section with blackjack games is not offered, but every fan of this game can get their money's worth in Vegas Hero. There is a good selection under table games and in the live casino area Blackjack Play. The easiest way to get an overview of all the blackjack games on offer, however, is to use the search function.

This shows the entire range of possibilities to put your luck to the test with this version of 17 and 4. In addition to the classic variants, the following blackjack versions can be found on offer:

  • Infinite Blackjack
  • Vegas Strip Blackjack Gold
  • Double Exposure Blackjack
  • Multi Hand European Blackjack
  • Big 5 Blackjack Gold

If you have little experience with blackjack, the game is offered at vending machines. For those who already have knowledge, the live casino can be a good alternative to test their own strategy. Because this is an important role in this table game.

Especially with blackjack, developing its own strategy is an advantage. By counting the cards, your own success can be significantly influenced. The heroes of Vegas Hero Casinos explicitly point out that when using a top strategy the house advantage in blackjack can be reduced to 1.5%.


Similar to blackjack, the Vegas Hero does without Poker to its own area, instead video poker slot machines and live poker games are found in the table games and live casino categories or a selection can be made quickly and easily using the search function.

A separate poker room, as offered by many online gambling halls, is not available. If you want to play poker directly with other casino players, the route leads via the live casino.

Unfortunately, there is no filter function within the live casinos, but you have to play the entire range of live dealers to find the desired poker variant. The selection can be described as clear. In addition to the live poker lobby, the following tables were offered at the time of our Vegas Hero:

  • Caribbean Stud
  • Texas Hold’em Ultimate
  • Texas Hold’em Bonus
  • Casino Hold’em
  • 2 Hand Casino Hold’em

A little better and more extensive is the assortment of poker vending machines. Our Vegas Hero experience has shown that it is easiest to access the search function. Both Slot machine You can find the conventional games like Aces and Faces or Jacks Or Better, but also All American Double Up, Deuces Wild and Poker Pursuit are offered. There is plenty of variety in the video poker machine area!

Live Casino 10/10

Vegas Hero's live dealer casino is well stocked and, in addition to the classics, also has a lot of special features that have been enjoying increasing popularity recently.

The Internet Game Hall relies on cooperation with well-known partners, which are characterized by high-quality gaming experiences and the safe and fair operation of the games. First of all, Evolution Gaming and Netent are mentioned here. Both companies have been working in the field of live dealers for years and can rely on a large experience pool. It is ongoing further developments in the technical field, but also in the games novelties are repeatedly brought to the market.

In the Vegas Hero Live Casino, in addition to the already discussed offers Roulette, Blackjack and Poker everyone who likes to play baccarat will also find it. There is both the traditional Baccarat game, but also some special versions such as Speed Baccarat Live and Baccarat Controlled Squeeze.

But with that the border on the selection of Live Games is by no means achieved. Play the Live Dealer, which generally does not count to the classics, count:

  • Dream Catcher
  • The SIC will
  • Live Deal or No Deal
  • Football Studio
  • Dragon Tiger Live

All these can be played in Vegas Hero Live Casino and offer a variety to conventional games.

Mobile Casino App 8/10

The trend of mobile gaming has of course also left its mark on the heroes of the Vegas Hero and therefore the casino also offers a variant for mobile phones, smartphones and tablets.

It puts on providing a Vegas Hero Casino app, which can be operated without prior download. All this is necessary is an internetable mobile device. The web address of the casino is entered in the browser and the mobile game pleasure can start. The advantage is that no storage space is needed and all those who do not want to make an installation can come to the game pleasure. In addition, the time required for download will save.

In our Vegas Hero Test, the use of the Web app has turned out to be uncomplicated and user-friendly. Most of the 1,300 which are available via the desktop version can also be played with mobile. The layout and design of the mobile version are similar to the desktop version and even those who have less experience with online casinos should have no problems using it.

In addition to the range of games, an account can of course also be opened or taken part in Bonus actions be registered. Deposits and withdrawals are also possible, as is with the customer service team.

In general, there are no restrictions for mobile use compared to the desktop version.

Software and game maker 10/10

As already mentioned in the description of the slot offer, Vegas Hero works together with the industry's well-known leisure manufacturers. It falls on that the range of providers keeps themselves in manageable limits, the focus is on the well-known companies, slots and slot machines of smaller gaming providers can not be found in the assortment. All who want to challenge their luck away from the mainstream will hardly be found at this portfolio. If, on the other hand, the purpose is after the top slots in the online casino area, the Vegas Hero is a good alternative.

The range includes games from the following producers:

  • Evolution Gaming
  • Microgaming
  • NYX Gaming Group
  • NetEnt
  • OryxGaming
  • Play’n GO
  • Quickspin
  • Red Tiger
  • Yggdrasil

If you want to gush through the games portfolio of a particular provider, click on the logo of the provider, which is located in the lower area of the lobby. With a click, you can see which slots and table games of the provider are available and can start the game directly.

A special service that only a few Online Casinos in a comparable way is the provision of additional information about the game manufacturer. Not only do you find details about the software house here, it also provides information on security and licensing and a list of the most popular games from this provider.

The Internet casino is thus very progressive and transparent when it comes to information policy. With this information, every player can easily familiarize themselves with the providers and at the same time find out about the safety precautions.

Security and License 9/10

The Vegas Hero Casino is operated by Genesis Global Limited, which has been shaking up the online gaming industry for around five years. Not only do the heroes of the Vegas Hero belong to Genesis Global Ltd., but also a number of other Internet gaming libraries. These include well-known names such as, and, to name just a few.

The company's headquarters are in Malta and the gaming license also comes from there. Genesis Global Limited has official approval with the number MGA / B2C / 314/2015 and is authorized to offer online gambling. Furthermore, reference can also be made to a license from the UK Gambling Commission with the number 000-045235-R-324169-008. This not only ensures a serious, legal framework, but also ensures that player and data protection as well as the responsible use of gambling have the highest priority.

Both licenses are associated with strict conditions, which every internet casino needs to follow, you do not want to risk the loss of the license.

Accordingly, the game library has implemented a number of measures that help to provide a safe gaming environment. They rely on the use of modern technology such as SSL encryption with HTTPS, TLS 1.2, ECDHE_RSA with P-256 and AES_128_GCM, which in combination offer strong encryption of the data. In this way, personal and financial data are optimally protected against external access.

In the area of responsible use of gambling, Vegas Hero is very transparent and has dedicated its own category to this sensitive topic. In addition to general information on responsible gaming, a questionnaire for self-assessment is offered as well as the ability to better control its own game behavior using limits. The self-selected restrictions can relate to deposits, use limits, losses or rounds. In addition, there is the possibility of a self-exclusion.

How serious the topic of responsible handling with gambling at Genesis Global Ltd. It also shows, this shows that there is a separate business area, the Genesis Safeplay, who is dedicated exclusively to this topic.

Vegas Hero customer support 9/10

If there are problems, the Vegas Hero offers a special help area, which is called by clicking a question mark. Here you can not only find the options, but also FAQs and information sites for payment transactions and the rules.

The FAQ area is not ranked in vain to top position, after all, he represents the first point of for most customers, it comes to problems. As shown in our Vegas Hero Test, this area is well organized and divided into the following topics:

  • Live Casino
  • frequently asked Questions
  • Responsible play
  • Registration
  • My account
  • safety
  • Deposit
  • Financial
  • Payout
  • Good
  • Casino
  • Technical questions

If the solution of the problem is not at this point, the customer service team is ready. There are several channels:

  • E-mail Support via [email protected] or [email protected]
  • A free phone phone number for Indian and Austrian customers
  • a live chat, which is only available for logged-in customers

With this, the Vegas Hero Casino is very well positioned. If information is now also provided as to when the employees are present, it would get top marks for availability in customer support.

At the time of our Vegas Hero reviews the Indian-speaking customer service team was unfortunately not available via Live Chat. If no Indian-speaking employee is present, the help in English is offered or the service staff resort to a translation program. Even if these can now be relatively helpful, the use of such programs is to be careful. Unfortunately, understanding problems or difficulties in translation come. The help of a well-trained Indian-speaking employee will not be adequately replaced.

Despite this experience, it can be noted that the Support Team has proven to be very helpful in our Vegas Hero Test and was trying to clarify. The reaction times were also adequate, whereby the use of the translation program is naturally at longer waiting times.

Payment methods 10/10

If it is important to refill the user account with cash, the Internet game hall offers some of the most common methods, but at the same time it can be noted that some popular means of payment is missing. First of all, the absence of PayPal and crypto feeds. Instead, the following options are offered:

  • Visa credit and debit card
  • Mastercard and Maestro
  • Instant Banking
  • Paysafecard
  • Giropay
  • Zimpler
  • ecoPayz
  • Neteller
  • Trustly

As a rule, the deposited amounts can be used immediately. The minimum deposit is set at 10 euros, and a maximum of 5,000 euros can be paid in, although this depends on the method chosen.

It is also important that Neteller deposits from the use of the Welcome bonus with exception of.

The range of means of payment for withdrawals is smaller, whereby, in accordance with the Anti-Money Laundering Act, winnings are to be paid to the account that was also used for the deposit.

Generally, VISA and MasterCard can be used for disbursements, also Netellers and Ecopayz as well as a bank transfer.

The payout period depends on the payment option and ranges from immediately for the e-wallets to five working days for the bank transfer. The minimum payout amount is set at 10 euros, with a maximum of 2,300 euros per transfer.

While there are no fees for deposits, this does not apply to withdrawals. Payouts are subject to a processing fee of 2%, but at least EUR 0.89.

Websites Design and Layout 10/10

The first impression makes the design of the website with stylish graphics and a subtle color design with white background and logo and writing in red and black. The focus is automatically directed to the essentials, namely the game offer.

The layout and structure of the website is designed to be simple and even for people with little experience Online Casinos have hardly any problems when using the site, which is positive in our rating.

In the lobby you can find the main categories with a choice of choice, which offer a first overview of the actions and the assortment of games. Banner advertises individual actions. With the navigation menu, which is left hand, further areas such as VIP, payments or the page can be visited with all current promotions.

In our Vegas Hero Test, neither calling the individual pages nor when loading the games were created.

Registering an account follows the industry standard. User name, e-mail address and password are set using a form, the next step is the information on your own person, such as name, address and date of birth.

On a separate activation of the account via e-mail or SMS is waived, the account is ready for use immediately. The acceptance of the terms and conditions is assumed.

Vegas Hero - Heroes with a future

For our Vegas Hero Test, we have regarded the casino, which is part of the Genesis Global Limited, look closer and came to quite pleasing findings. Although the heroes of Vegas Hero Casinos are only active relatively short time, but as they can resort to the wealth of the group of companies, a well-established basis will be offered.

Admittedly, the range of games could be broader, especially since there are no real rarities and lover slots from the smaller software providers at all, but the top slots from the renowned providers are available, which reinforces the impression of seriousness. In addition, the range of games is rounded off with a well-stocked live casino.

That all this is also available for smartphones and tablets hardly needs to be mentioned nowadays. The mobile Vegas Hero Casino app is called up via the browser and is compatible with all common operating systems.

Improvement potential results in our views in the means of payment portfolio, which has fallen rather small. In addition, payments are due for payouts, which is also optimized.

Another point that could be topped up, if you want to compare yourself with the best in the industry, is a Indian-speaking customer service that is available around the clock. The competition shows that this is possible.

Since the heroes of Vegas Hero are relatively new, they can still refer to no awards or award. However, in this area, there can be a lot of things, after all, there is much that can be built up.

We are curious how the playothek develops in the future and keep all those areas in mind that measured to the Best online casinos still offer room for development and improvement. But one thing is certain: the heroes are on the right track!